Lead inbox
Readers send an inquiry, a text or a voice message from the catalog. Each one lands in your inbox with their contact details and the catalog they were reading, ready for you to reply.
Why it matters
Questions arrive by phone, WhatsApp, email and direct messages, and some are always missed.
A message saying 'how much is it?' is useless if you do not know which catalog the reader was in.
Many readers would rather speak than write, and leave instead of typing a long question.
What you get
Messages are grouped into conversations by the reader's contact details.
Readers record a voice note of up to two minutes, and you play it right in the inbox.
An unread count and an Unread filter show what still needs an answer. Search by name, contact or message.
Call the reader, open a WhatsApp chat or copy their contact details straight from the conversation.
Every conversation shows which catalog the message came from.
Answer in CatPro, and the reader sees your reply the next time they open the catalog's contact sheet.
A catalog does its job when a reader decides to get in touch. CatPro makes that easy wherever they are: an inquiry form on a product page, or the contact sheet that every published catalog carries, with a message tab that takes text or a voice note.
Everything arrives in one place. Conversations are threaded by the reader's phone or email and labelled with the catalog, so you know what they were looking at before you answer.
Reply in CatPro, or move the conversation to where your customer prefers it with one tap: a call, a WhatsApp chat, or their details copied to your CRM.
How it works
Through an inquiry button or the contact sheet, with text or voice.
Threaded by contact and marked with the catalog it came from.
Reply in CatPro, or call and WhatsApp the reader in one tap.
Where it shines
Lead inbox
An inquiry through a form, or a text or voice message through the catalog's contact sheet, along with their phone number or email.
Up to two minutes. You can play it directly in the inbox.
Yes. Replies written in CatPro are shown to the reader the next time they open the catalog's contact sheet. To reach them sooner, call or WhatsApp them from the conversation.
Yes. Each conversation shows the catalog the reader was in when they wrote.
Add an inquiry button and start collecting messages today.